The 7 Step Business Diagnostic for the CEO

The 7 Step Business Diagnostic for the CEO


The 7 Step diagnostic was brought about by responding to those companies wanting to bring quality improvement into their business in a simplified manner before going into the expense of starting some of the more formalised systems in place.

It is based on the premise that quality is excellence in all forms and through all departments.

The need to improve your organization’s performance has never been greater: Your customers expect more, good employees are hard to find, you have to do more with less, and competition is intensifying.

  • But where do you start?
  • How do you know which processes need the most attention?
  • And how do you achieve – and sustain – high performance over time?

The 7 Step Business Diagnostic for the CEO includes the Criteria for Performance Excellence and features a focus on managing all the components of the organization as a whole, and especially understanding the role of management within a system of any organizational performance management.

The Criteria used in the 7 Step diagnostic for the CEO in identifiying Performance Excellence:

  1. Leadership:How upper management leads the organization, and how the organization leads within the community.
  2. Strategy:How the organization establishes and plans to implement strategic directions.
  3. Customers:How the organization builds and maintains strong, lasting relationships with customers.
  4. Measurement, analysis, and knowledge management:How the organization uses data to support key processes and manage performance.
  5. Workforce:How the organization empowers and involves its workforce.
  6. Operations:How the organization designs, manages and improves key processes.
  7. Results:How the organization performs in terms of customer satisfaction, finances, human resources, supplier and partner performance, operations, governance and social responsibility, and how the organization compares to its competitors.

Therefore, In order to get a quality program moving forward, and before spending too much money on the hundreds of systems around it is my contention that one must first identify the varying levels of excellence currently identified in each department.

The result of this can then be a starting block for TQM, ISO 9000, Sigma 6 and the rest.

The 7 Step Business Diagnostic for the CEO

If you wish to buy a 7 Step Business Diagnostic for the CEO is on Special Offer at  $30/R358 via PayPal. (Normally $50.00)

Click on the link. Pay through PayPal or Your credit card. The PayPal system will calculate the exchange rate which you will be charged.

7 Step Business Diagnostic for the CEO



$30/R367.50. (Until 31st May 2018)  Thereafter $50/R650.00


The 7 Step Business Diagnostic for the CEO

[contact-form-7 id=”1912″ title=”Contact form 1″]


My Business Health Check.

My Business Health Check is used to check companies who have dysfunction, conflict and disjointed application of processes in them. It actually works very well. Again, I modified a spreadsheet from one of my IIB Colleagues bringing in the concept of excellence into it and eventually ended up with 200 questions in 7 sections that identified Your and especially Your staffs’ responses. The results are plotted against a perceived Excellently balanced Company. The variances in companies are vast and the graphics point this out starkly. THE TOOL IS EXTREMELY USEFUL!




$10.00/R122.50 (19/04/2018)

Register your email address below and also join our monthly newsletter group on Linkedin to get regular posts and updates on business topics.

Join Our Newsletter Group and get updates with each Post and a Monthly Newsletter. Opt-out at anytime.

Business Obsolence and Attrition

Business IS LIKE ANYTHING IN THE UNIVERSE. Basic rules apply and if not adhered to with innovation business will erode and destroy themselves.  See our Article on Growth Prediction Index.